Dutchpro B.V. (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of our customers (“you” or “Buyer”). This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, place orders, or otherwise engage with Dutchpro B.V. By using our services or submitting personal information, you agree to the practices described in this Privacy Policy.
We may collect the following personal data: identity and contact information (name, billing and delivery addresses, email address, phone number); payment information (bank account or payment card details for processing orders); order information (details of products ordered, delivery instructions, and transaction history); and usage data (IP address, browser type, and browsing activity on our website for operational and security purposes). We do not collect sensitive personal data unless explicitly required for your order or legally mandated.
We process your personal data to fulfill orders and deliver products; process payments and manage invoices; communicate with you regarding your orders or inquiries; notify you of changes to our terms, services, or products; comply with legal obligations including tax and accounting regulations; and prevent fraud or misuse of our services. We do not sell or rent your personal data to third parties.
We may share your personal data with delivery service providers (e.g., postal services, DPD, UPS, DHL) for shipping purposes; payment processors and banks for processing payments; and authorities or regulators when required by law or to protect our legal rights. All third parties are required to protect your personal data according to applicable laws.
We retain your personal data only as long as necessary to fulfill our business purposes, including fulfilling contractual obligations (e.g., orders and payments) and complying with legal and regulatory requirements (e.g., accounting, tax laws). Typically, personal data related to financial transactions is retained for at least seven years, as required under Dutch law.
You have the following rights regarding your personal data: access your personal data; request correction of inaccurate or incomplete data; request deletion of personal data when it is no longer necessary or when processing is unlawful; request to restrict processing under certain conditions; object to the processing of personal data for direct marketing or other legitimate interests; and request a copy of your personal data in a structured, machine-readable format. To exercise these rights, please contact us at [email protected] or via the contact details below.
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. Our website may use cookies and similar technologies to improve your browsing experience and analyze website usage. You can manage cookie preferences through your browser settings.
Our services are intended for adults only. We do not knowingly collect personal data from minors under 18.
We may update this Privacy Policy from time to time. Changes will be published on our website with the effective date.
If you have questions about this Privacy Policy or your personal data, you can contact us at:
Dutchpro B.V.
De Steiger 86
1351 AG Almere
The Netherlands
Email: [email protected]